What to say when you cannot answer an interview question
No matter how much experience or confidence you bring, sitting across from high-profile professionals, who seem intent on dissecting your qualifications and skills, can be intimidating. The nervousness heightens when they ask questions that catch you off guard. It feels like you are on the hot seat. Interviews are an opportunity to sell yourself beyond the resume. What happens when you cannot answer an interview question? How do you deal with such an unsettling moment?
The Importance of Preparation in Interviews
The adage, “Failing to prepare is preparing to fail,” certainly applies to interviews. Preparation is the foundation of a successful interview experience. Researching the company, reviewing the job description, and brushing up on your skills are essential steps to take before any interview. This level of preparation boosts your confidence and ensures you are well-versed in the topics most likely to arise. Besides, you may not know the status of all the people you are going to talk to. Be prepared to speak. According to CareerBuilder, 38% of employers say that job candidates are required to interview with a C-level executive.

It is impossible to anticipate every single question that might come your way. You can never be inside the interviewer’s mind, which leaves room for surprises. An unexpected question could touch on a niche area of knowledge, an emerging industry trend, or a topic outside your immediate expertise. In these moments, even the most prepared candidate may feel anxious.
The emotional impact of not knowing the answer
It is easy to feel embarrassed and inadequate when you cannot answer an interview question. You may think that the interviewer’s perception of you has instantly dropped or that you have just sabotaged your chances. These moments are not always as catastrophic as you see them. Interviewers want to know how you handle uncertainty, pressure, and problem-solving situations. They are aware that no one has all the answers. What matters most is how you react in these moments.
What to do when you cannot answer an inte
The way you handle these moments speaks volumes about your character and competence. Here are some steps to consider.
Take a deep breath and stay calm
It is okay to give an interview question a thoughtful consideration. Take a deep breath, smile, and give yourself a moment to think. Pausing briefly is acceptable and appreciated.
Acknowledge the gap in your knowledge
Being honest about what you do not know is better than attempting to bluff your way through an answer. There is nothing wrong with admitting your weakness. It saves you from extra difficult questions. For example, you might say, “That’s a great question. While I have not had the opportunity to work with that specific tool before, I am familiar with a similar platform and am confident I could quickly learn it.” This approach emphasizes your willingness to adapt and grow while acknowledging your current limitations.

Ask for clarification or rephrase the question
Sometimes, it is just a change of words to understand a question. You can ask the interviewer to clarify or rephrase the question. You might say something like, “I just want to make sure I understand your question correctly. Are you asking about X or Y?” Asking for clarification buys you time to think and demonstrates that you are not afraid to seek further information before responding.

Emphasize your learning mindset
Another effective strategy is to highlight your ability to learn and grow. You could say something like, “While I may not know the answer right now, I have a proven track record of quickly learning new concepts and applying them effectively.” This shows that you are committed to continuous learning.
It is an opportunity to show resilience, problem-solving, and adaptability when you cannot answer an interview question. It is common to encounter questions like that in an interview room. The way you handle them is what counts the most. We learn every day. Take it easy and you will be good.